Patient Reviews
"Moved to a new area with braces and they’re took me in with welcoming arms!"
"My son got braces and everyone was so kind and helpful. The orthodontist heard me asking questions to the technician and came over and helped with answers too. She made my son feel at ease by talking about his favorite sports team."
"Great experience from start to finish! The staff was friendly, the appointment was quick and smooth, and they made my son feel at ease. Highly recommend!"
"Everyone at Valley Orthodontics, everyone, was friendly and professional. They have state of the art equipment. They were prompt and quick. I was very impressed!!! I unquestionably would refer anyone to this practice!"
"The dentist and the tech were very polite"
"Couldn’t ask for better!"
"2 grandkids that needed extensive orthodontics to correct their crooked smile was met with a professional staff that was always knowledgeable and always made them feel comfortable . The staff feels more like family than just another orthodontics office. My grandkids now have their braces off and what a beautiful smile. I couldn't be happier with the entire process. Many Thanks to the entire staff."
"Great team of people!"
"Staff is nice and appointments are easy and to the point."
"Everyone was great and friendly!"
"Friendly, honest, fast - highly recommend!"
"They was a superb group of ladies that made sure my son was comfortable while getting his braces. He was explained every procedure from beginning to the end and what to expect afterwards. They was great!!"
"I think we have been seeing the Dr. Jones and the folks at Roanoke Valley Orthodontics for perhaps 15 years, between multiple kids and early screening visits for my first one-- we're finally done and I am so pleased with the results!! Jones and DeShon have been wonderfully thorough, attentive, and professional; and all the assistants, familiar faces now, have all been friendly and exceptionally competent. It's not fun having braces, but they do a great job of making it as pleasant as possible. The multiple locations are convenient as well. Highly recommended!"
"The staff at Roanoke Valley Orthodontics in Rocky Mount are always welcoming and kind. Both of our kids are being treated at this location and we’ve had only positive experiences. Dr. DeShon and staff are thorough, explaining every step of the process with our kids and us while communicating our expectations as well. The treatment for our son is going as expected and his smile is looking great! We’ve just started our daughter’s treatment, but know we will be just as pleased with the outcome. We recommend them any chance we get!"
"Great staff and always very helpful with any questions or concerns I have had. Would highly recommend Dr. Jones and his staff to anyone needing braces. They are the best!!"
"Dr. Jones, Dr. Deshon and all of the staff and assistants are absolutely wonderful! My daughter just got her braces off and we couldn’t be happier with the results and the care she received over the last 2 years. We were always greeted with a smile and the chair side manner was always top tier! I will always recommend RVO to anyone asking about ortho. They are hands down the best ❤️"
"We love it there the staff was very friendly and professional. They were dressed neat and clean. I would recommend anyone go there for dental needs. Thanks for your hospitality!"
"Our daughter got braces from here and we are very pleased with her results. Doctors and staff were lovely and very kind over the past 2 years of visits and adjustments. Great overall experience."
"It’s always a pleasure during our appointments. They make my children and myself feel welcome and comfortable. They are very professional and personable. I’m thankful for the Rocky Mount location. I look forward to seeing our new smiles!!!"
"Amazing staff that is always friendly and welcoming every time that you come in!! The girls tell you everything that they are doing and answer any questions you might have. Highly recommend Jones and Deshon office in Rocky Mount, they are top notch!!!!"
"Grateful for the exceptional care!"
"Excellent care provided for our 9 year old son. Everyone he met was super friendly and informative. Definitely recommend to anyone who might be joining the braces club!!"
"My daughter got her braces just a few days ago and everyone was very kind and supportive. My daughter felt very comfortable with the team they have there."
"Dr. Jones is an amazing orthodontist. He’s done wonders already for both of my girls. His office is wonderful and his staff is too, particularly Briley Eudy. She was able to help me out over the phone with appointment issues and was super efficient and so polite. She made switching an appointment for my daughter a breeze!! Definitely recommend!"
"Our daughter has had her braces removed and now will be getting Our son fitted soon. We have had a great experience with Roanoke Valley Orthodontics, the crew has always been so nice and personable during the appointments. We totally recommend Roanoke Valley Orthodontics!"
"Took my granddaughter to have a bracket removed for an upcoming dental appointment. The technician, Olivia, was very pleasant. She removed some bands and got Dr DeShon to take a look. Dr. DeShon is very sweet and knowledgeable. Emily's bracket was removed and she got her lower braces off and her retainer in the same visit. I would highly recommend RVO! What a great team! Thank you all!"
"They do a wonderdul job hands down! Officially every member in my family has a beautiful smile thanks to Roanoke Valley orthodontics!"
"We were always able to get in when we needed to get wires fixed or had any other issue. The staff was very friendly and helpful as well! We will definitely be using this business when our next child needs braces!"
"Everyone is so nice and friendly. We loved our experience here!"
"Great and friendly staff, all around a great experience!"
"At my first visit for a consultation about Invisalign, everyone was very kind and immediately put me at ease. They were encouraging, explained everything well, and discussed the possible options I had. I left feeling excited and hopeful as I begin the journey to a better smile."
"Friendly and very informative. Did a great job."
"It's good they help that's all."
"They always do a great job of setting expectations, and open communication! Highly recommended"
"Amazing staff! Everyone is friendly and professional. This place is on point :)"
"Wonderful staff, my son just had his braces taken off and I could not have been happier with the 2 year process of his braces. Every staff member who worked with him was amazing with making him comfortable. While waiting in the waiting room the staff behind the scenes was also so personable and kind, Tasha was so kind and explained everything exceptionally. Highly recommend Roanoke Valley Orthodontics to everyone!"
"My 13yo got his braces put on with them and we couldn’t be happier with the entire process. Happy to continue with them and will recommend to all!"
"The service that we received was very professional, friendly and organized. I highly recommend."
"Very friendly great customer service… cleanliness was a plus thank you my daughter had a great experience"
"Amazing staff! Our first appt for my son and every single person we met was knowledgeable and helpful in his experience of getting his braces on same day. No question left unanswered. Rebecca was amazing with prepping him and ensuring he was comfortable the whole time. Dr. Jones was very kind. The whole office worked super efficiently the whole time we were there."
"Very friendly and knowledgeable!"
"I’m so glad I chose Roanoke Valley Orthodontics. The staff were awesome and very knowledgeable. They gave me my new smile and I am loving it! Thank you so much!!"
"Like a family. Highly recommend."
"Dr. Jones is very kind and has a great bedside manner. Everyone in both offices (Roanoke and Rocky Mount) were friendly and helpful. They did a great job keeping us informed during COVID-19. All around a great experience."
"Such a friendly and knowledgeable staff and orthodontist! Everyone is so good at their job and in sync as a team the place runs like clockwork. Most importantly, they are kind and explain everything to my daughter in a way that makes her more at ease! RVO is the best orthodontist office around!"
"I took my daughter in to get braces and not only was everyone super nice but they explained every step as they were getting ready to do it so she would know what was happening. We were very happy with the service and then that evening we got a call from Dr. Jones to check on her and that made us even more happy about choosing Roanoke Valley Orthodontics."
"Dr. Jones and his staff have been amazing to work with over the last couple years. We have always been pleased with scheduling and service."
"Dr. Jones and his staff are great to work with. They are always efficient, friendly and informative. Very positive experience so far!"
"Fantastic experience from start to finish. Dr. Jones and each member of his staff is very friendly and truly care about their patients."
"Everyone was so professional and very nice!! Dr. Jones did an amazing job. Looking forward to my adult braces journey with them."
"Always on time. Quick. Accommodating with schedule changes. All three of my boys have left with the most beautiful smiles! Thank you so much for taking such great care of them over the years."
"Great staff and wonderful experience, highly reccommend!!"
"Dr. Jones and his staff are very positive and upbeat about everything they do. From the first day that my daughter got her braces to the day that she had them taken off they made her feel relaxed and important. Thanks to Dr. Jones and his staff my daughter now has an even more beautiful smile."
"Great staff! The office is very efficient. Everyone is so nice. Second kid with braces from here and i have zero complaints."
"Everyone was excellent in a very professional way! Seemed like family and felt like at home! Would highly recommend to anyone!!"
"Awesome staff who really care. Highly recommended"
"My daughter just got her braces off after 2 years. Dr Jones and his staff are THE BEST!! You always feel welcomed and they are professional while still being friendly! Highly recommend!"
"They are great to work with! Never a problem, and made us feel comfortable and welcomed! Did an excellent job on my daughters teeth. Highly recommend !"
"Every time we visit, everyone is always smiling and very friendly!"
"Dr. Jones and his staff were fantastic! He took my child as a transfer from another orthodontist and developed a plan for us. Top notch practice!"
"Wonderful facility; friendly and efficient staff; would definitely recommend!"
"David Jones is a great orthodontist! He always has a smile on his face! Thank each and everyone of you at his office that took care of my daughter! I am very pleased with Rockymount office and Peter's Creek office. Both offices are very clean and staff is amazing! We had a wonderful experience with you all! Thank you again for helping with my daughters beautiful smile!"
"Dr. Jones and all of his staff are incredibly friendly and professional!"
"We couldn't be more pleased with our choice in an orthodontist. My daughter's teeth look fantastic and the service we received from Dr. Jones and his staff was impressive. The office runs super efficiently and every staff member is kind and friendly. Dr. Jones is very personable, friendly, and knowledgeable. Thanks Roanoke Valley Orthodontics!"
"In a day and age when customer care and service seem to be disappearing, it is great to discover a company or organization that strives to excel at these qualities. Dr. Jones and his great staff do just that! This review is for their Rocky Mount location, where my daughter first received her braces. We initially visited their Starkey location, and they had her name on a 'Welcome board.' What a nice touch. A very impressive organization, and I can highly recommend them. Thank You RVO for your care and service!"
"So far dealing with Roanoke Valley Orthodontics has been nothing but a pleasant experience. Our first visit/evaluation was quick and easy and they were so thorough and were able to show us exactly what was needed for treatment and gave us several options for treatment and for payment. Within a week, we were back in the office and had braces put on. Got a call that NIGHT from Dr. Jones himself checking on my daughter and asking if she had any problems or discomfort. We get text message reminders and follow ups. They have an incentive program for the patient that rewards them for good hygiene, office visits, etc with gift cards. EVERYONE is so friendly and helpful. I can't imagine dealing with anyone else!"
"Amazing staff and I cannot forget Dr. Jones. If you are looking for an orthodontist this is the place to be."
"Dr. Jones and his staff treated us with such care and expertise! Ashley's smile was contagious and we truly ENJOYED our visit!...Nicki Alexander"
"Very professional and friendly atmosphere! They make sure everything is done in a timely manner while being courteous and clean! Even got a call from the orthodontist that afternoon asking how I was doing after my braces were placed! Highly recommend this place! Very affordable payment options as well!"
"Very professional staff, wait time was very reasonable each time we went, and we saw the same faces at every visit. My son just got his braces off and his teeth look great! Financing options were very helpful. If my younger son ends up needing braces I'll definitely be using Dr. Jones again!"
"Fantastic experience! Amazing staff and service. Highly recommended."
"Our son was very nervous about getting braces, but Dr. Jones and his staff put him at ease and made the process stress free. They spent plenty of time with us answering questions, making sure our son understood what he needed to do to care for his teeth, and generally making him comfortable. As parents with very busy schedules, my husband and I appreciate the text message and email reminders for upcoming appointments. We also really appreciated that on the day our son got his braces, Dr. Jones called that evening to make sure everything was okay. Thank you, Dr. Jones and staff for making the start of this experience a good one for us. The Beyer Family"
"Best orthodonist place ever!!!! Has fast amazong service Dr.Jones is Awesome he cares about each patients staff is amazing as well all around fun family enviormet"
"Awesome staff. Patient and friendly. They answered all our questions and even called the next day to make sure everything was going well."
"Dr. Jones & his staff are wonderful!! Very caring & compassionate towards their patients. Always on time. I would recommend Roanoke Valley Orthodontics to anyone."
"Friendly, knowledgeable staff. A wonderful experience and always on time. Thanks"
"Great experience. Friendly staff. Easy to work with. Would highly recommend anyone needing braces to check them out"
"Highly recommend RVO! My daughter just had her braces removed yesterday and not only are we pleased with the results but the entire experience was pleasant. Dr. Jones and his staff are so friendly and very efficient. I love that they have multiple locations to make keeping adjustment appointments easier for their clients."
"Dr. Jones and his entire staff are absolutely amazing. From day 1 they make you feel welcome and very comfortable. The entire staff is friendly and knowledgeable. Dr. Jones knows exactly what you need to have a beautiful smile and is there every step of the way!"
"Dr. Jones and his entire staff are awesome!"
"The entire staff at RVO has been great. The visits were always spot on. As excited as he was to get the braces and now seeing his smile, not that It wasn't beautiful to me before, is even more gorgeous. Great job guys. Thanks for everything!"
"We are new to Roanoke Valley Orthodontics and our first visit to the practice was great! From the time we checked in to the end of the visit everyone was friendly, accommodating and knowledgeable. I would definitely recommend the practice to anyone needing orthodontic care."
"Tiffany was awesome!!!!"
"Professional and Efficient"
"Dr. Jones and staff are great! Always pleasant and professional."
"Dr. Jones worked well with our daughter and her schedule. Her teeth look fantastic. I'd recommend to anyone in the Franklin County Area. Thank you!"
"Best Orthodontic office in the valley!!!!!!!!!!"
"Everyone in the office is extremely nice, offering alternatives and advice, based on personal need. The treatment received is also very professional; being in the office is always a joy."
