Patient Reviews
"Moved to a new area with braces and they’re took me in with welcoming arms!"
"My son got braces and everyone was so kind and helpful. The orthodontist heard me asking questions to the technician and came over and helped with answers too. She made my son feel at ease by talking about his favorite sports team."
"2 grandkids that needed extensive orthodontics to correct their crooked smile was met with a professional staff that was always knowledgeable and always made them feel comfortable . The staff feels more like family than just another orthodontics office. My grandkids now have their braces off and what a beautiful smile. I couldn't be happier with the entire process. Many Thanks to the entire staff."
"They was a superb group of ladies that made sure my son was comfortable while getting his braces. He was explained every procedure from beginning to the end and what to expect afterwards. They was great!!"
"I think we have been seeing the Dr. Jones and the folks at Roanoke Valley Orthodontics for perhaps 15 years, between multiple kids and early screening visits for my first one-- we're finally done and I am so pleased with the results!! Jones and DeShon have been wonderfully thorough, attentive, and professional; and all the assistants, familiar faces now, have all been friendly and exceptionally competent. It's not fun having braces, but they do a great job of making it as pleasant as possible. The multiple locations are convenient as well. Highly recommended!"
"Great staff and always very helpful with any questions or concerns I have had. Would highly recommend Dr. Jones and his staff to anyone needing braces. They are the best!!"
"Dr. Jones, Dr. Deshon and all of the staff and assistants are absolutely wonderful! My daughter just got her braces off and we couldn’t be happier with the results and the care she received over the last 2 years. We were always greeted with a smile and the chair side manner was always top tier! I will always recommend RVO to anyone asking about ortho. They are hands down the best ❤️"
"Our daughter got braces from here and we are very pleased with her results. Doctors and staff were lovely and very kind over the past 2 years of visits and adjustments. Great overall experience."
"Excellent care provided for our 9 year old son. Everyone he met was super friendly and informative. Definitely recommend to anyone who might be joining the braces club!!"
"My daughter got her braces just a few days ago and everyone was very kind and supportive. My daughter felt very comfortable with the team they have there."
"Our daughter has had her braces removed and now will be getting Our son fitted soon. We have had a great experience with Roanoke Valley Orthodontics, the crew has always been so nice and personable during the appointments. We totally recommend Roanoke Valley Orthodontics!"
"Took my granddaughter to have a bracket removed for an upcoming dental appointment. The technician, Olivia, was very pleasant. She removed some bands and got Dr DeShon to take a look. Dr. DeShon is very sweet and knowledgeable. Emily's bracket was removed and she got her lower braces off and her retainer in the same visit. I would highly recommend RVO! What a great team! Thank you all!"
"We were always able to get in when we needed to get wires fixed or had any other issue. The staff was very friendly and helpful as well! We will definitely be using this business when our next child needs braces!"
"Wonderful staff, my son just had his braces taken off and I could not have been happier with the 2 year process of his braces. Every staff member who worked with him was amazing with making him comfortable. While waiting in the waiting room the staff behind the scenes was also so personable and kind, Tasha was so kind and explained everything exceptionally. Highly recommend Roanoke Valley Orthodontics to everyone!"
"My 13yo got his braces put on with them and we couldn’t be happier with the entire process. Happy to continue with them and will recommend to all!"
"Amazing staff! Our first appt for my son and every single person we met was knowledgeable and helpful in his experience of getting his braces on same day. No question left unanswered. Rebecca was amazing with prepping him and ensuring he was comfortable the whole time. Dr. Jones was very kind. The whole office worked super efficiently the whole time we were there."
"I took my daughter in to get braces and not only was everyone super nice but they explained every step as they were getting ready to do it so she would know what was happening. We were very happy with the service and then that evening we got a call from Dr. Jones to check on her and that made us even more happy about choosing Roanoke Valley Orthodontics."
"Everyone was so professional and very nice!! Dr. Jones did an amazing job. Looking forward to my adult braces journey with them."
"Dr. Jones and his staff are very positive and upbeat about everything they do. From the first day that my daughter got her braces to the day that she had them taken off they made her feel relaxed and important. Thanks to Dr. Jones and his staff my daughter now has an even more beautiful smile."
"Great staff! The office is very efficient. Everyone is so nice. Second kid with braces from here and i have zero complaints."
"My daughter just got her braces off after 2 years. Dr Jones and his staff are THE BEST!! You always feel welcomed and they are professional while still being friendly! Highly recommend!"
"In a day and age when customer care and service seem to be disappearing, it is great to discover a company or organization that strives to excel at these qualities. Dr. Jones and his great staff do just that! This review is for their Rocky Mount location, where my daughter first received her braces. We initially visited their Starkey location, and they had her name on a 'Welcome board.' What a nice touch. A very impressive organization, and I can highly recommend them. Thank You RVO for your care and service!"
"So far dealing with Roanoke Valley Orthodontics has been nothing but a pleasant experience. Our first visit/evaluation was quick and easy and they were so thorough and were able to show us exactly what was needed for treatment and gave us several options for treatment and for payment. Within a week, we were back in the office and had braces put on. Got a call that NIGHT from Dr. Jones himself checking on my daughter and asking if she had any problems or discomfort. We get text message reminders and follow ups. They have an incentive program for the patient that rewards them for good hygiene, office visits, etc with gift cards. EVERYONE is so friendly and helpful. I can't imagine dealing with anyone else!"
"Very professional and friendly atmosphere! They make sure everything is done in a timely manner while being courteous and clean! Even got a call from the orthodontist that afternoon asking how I was doing after my braces were placed! Highly recommend this place! Very affordable payment options as well!"
"Very professional staff, wait time was very reasonable each time we went, and we saw the same faces at every visit. My son just got his braces off and his teeth look great! Financing options were very helpful. If my younger son ends up needing braces I'll definitely be using Dr. Jones again!"
"Our son was very nervous about getting braces, but Dr. Jones and his staff put him at ease and made the process stress free. They spent plenty of time with us answering questions, making sure our son understood what he needed to do to care for his teeth, and generally making him comfortable. As parents with very busy schedules, my husband and I appreciate the text message and email reminders for upcoming appointments. We also really appreciated that on the day our son got his braces, Dr. Jones called that evening to make sure everything was okay. Thank you, Dr. Jones and staff for making the start of this experience a good one for us. The Beyer Family"
"Great experience. Friendly staff. Easy to work with. Would highly recommend anyone needing braces to check them out"
"Highly recommend RVO! My daughter just had her braces removed yesterday and not only are we pleased with the results but the entire experience was pleasant. Dr. Jones and his staff are so friendly and very efficient. I love that they have multiple locations to make keeping adjustment appointments easier for their clients."
"The entire staff at RVO has been great. The visits were always spot on. As excited as he was to get the braces and now seeing his smile, not that It wasn't beautiful to me before, is even more gorgeous. Great job guys. Thanks for everything!"
